Forced to use CRMs, LMS or Loyalty solutions for influencer relationships ?

Discover our Industry-First DTxIRM SAAS solution for Influencer Relationship & Loyalty Management

DTxIRM: Influencer Relationship & Loyalty Management

End-To-End Relationship

DTxIRM helps manufacturers of influencer-centric industries manage their end-to-end relationship with dealers & influencers:

Onboard more dealers & influencers through Referrals, Lead Funnels & Meet Management
Engage, Greet, Track, Train & Support dealers & influencers
Drive time-bound sales by sharing Latest Product Catalogues to capture orders & reward via Comprehensive Loyalty Solutions as well as Depth Of Relationship Solutions.

Not Just Loyalty

The purely transactional relationship of loyalty drives the influencer to start comparing points & rewards
In the absence of any depth of relationship, they also push the fastest moving SKUs rather than a broader range of products, to their consumers.
The absence of a comprehensive relationship creates disloyalty instead of loyalty.
DTxIRM can integrate with any existing loyalty solution running & further provide comprehensive relationship management

Relation Manage All Influencer Categories From One Platform

Our Platform is a comprehensive influencer relationship platform for all stake holders of the influencer funnel like:

Consultants: Architects, Interior Designers, Stylists, Agents etc.
Applicators: Contractors, Technicians, Beauticians, Mechanics & Service Centres etc.
Channel: Dealers & Distributors
Counter Sales: Multi-brand store shop boys or shop managers
Online: Online influencers

Which Industries Require DTxIRM

All Influencer centric industries require DTxIRM for 'influencer' driven sales.

Building Construction Materials: To relation manage architects, interior designers, contractors, painter, polisher, plumbers, electricians, carpenters, masons, technicians, dealers & shop boys
Electricals, Fans, Geysers, Lighting: To relation manage architects, interior designers, contractors, electricians, dealers & shop boys
Furniture manufacturers: To relation manage architects, interior designers, contractors, dealers & shop boys
Automobile Spare Parts, Oils, Batteries & Tyres: To relation manage mechanics, third party service centres & dealers.
Travel & Hospitality: To relation manage agents & consultants
Mattress & Furniture Foam: To relation manage furniture manufacturers, technicians & dealers
Beauty & Salon: To relation manage beauticians, stylists, salon-operators, dealers & shop boys
Medical Device Industry: To relation manage consultants, agents, physicians, chemists & shop boys
AV & Electronics Equipment: To relation manage consultants & integrators
Real Estate: To relation manage brokers or channel partners
Banks, Insurance, Finance & Fintech: To relation manage last mile agents & consultants
Any industry that wishes to engage dealers for primary sales
Any consumer product or FMCG category that sells out of multi-brand outlets and wish to engage shop-boys in those outlets
Any industry that wishes to engage Online Influencers.

3R Program

DTxIRM runs with the 3R PROGRAM:

RESPECT: The dealers & influencer by supporting them for their consumer facing efforts, site visit requests, complaints etc. Also greet them on important days.
REWARD: The dealers & influencer for sales performance & depth of relationship with the company and the products
RECOGNITION: Certify & celebrate the dealers & influencer in front of the community via leadership boards & facilitations

Best-In-Class Loyalty Platform Included

The included loyalty platform offers best-in-class features to run schemes & contests for dealers & influencers with the following settings

Region wise schemes & contests
SKU wise schemes & contests
Monthly, Quarterly & Annual schemes
Selfie contests
Volume wise schemes for dealers & shop boys integrated with primary sales data captured at ERPs
Point or volume schemes for influencers
Offer bonus points or prizes
Offer Direct-To-Bank transfers over threshold values set per influencer
TDS compliance & Digital KYC enabled
Control points to rupee conversion value dynamically
Offer referral, meet, greeting points for depth of relationship
Offer depth of relationship badges & rewards

Gamified Training Platform (DTxGTP) Included

Our Gamified Training Platform (DTxGTP) is also available to engage dealers, influencers and BDOs in training meets. It allows the trainer to launch private game rooms & let the attendees compete.

It currently offers the following games with product related content

Snakes & Ladders
Kaun Banega Crorepati

We can also create any customised game, AR, VR experience as required

Enterprise Logins

To allow high resolution activity tracking of influencers, provide logins to the whole hierarchy of enterprise users:

Regional Business Development Officers
Regional Sales Officers
Region or Depot Managers
Cluster Managers
Head Office Admins

BDO Experience Kits

We understand that offline experiences form an important part of the comprehensive offering hence we provide the BDO Experience Kit. This can be used for offline dealer & influencer presentations during onboarding meets as well as consumer presentations during site visits. The kit includes:

Pocket projector with the right specifications
Foldable umbrella for projection
Product catalogue page in influencer app
Scientific tests customised for industry

Fully Customisable & Integratable Flows

Unlike most loyalty platform with fixed flows, our deployment model ensures we can fully customise our relationship & loyalty platform to your flows. We understand each industry & each company operates their relationship and stake holder structure uniquely hence we offer the most customisable solution available

The platform can also integrate with existing ERPs to capture the primary sales of dealers to reward dealers, shop-boys & consultants

Track & Trace

Being a unified platform with all stake-holders, one lateral benefit of the solution is enabling of track & trace of products from the warehouse to distributors to dealers to influencers to consumers.

Privacy Policy: Last Updated - 1st November 2023

Introduction

Digital Tranzform Private Limited ("we," "us," or "our") operates https://dtxirm.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Sites or via social media forms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name ("Personal Information").

Log Data

Like many sites operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Deletion of Records

In the event any user or visitor requires deletion of records, please use the button located in the profile page or reach out to us via our contact form and all your records will be removed from the sites.

Communications

We may use your Personal Information to contact you with newsletters, marketing, or promotional materials.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 1st November 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us via the 'Connect With Us' section

Terms And Conditions

Terms & Conditions: Last Updated - 1st January 2025

Introduction

By using the Site, you agree to the collection and use of information in accordance with these terms

Services of the Provider

The Provider grants the Customer the use of the most current version of the Software via a remote data connection by means of access through a browser.

The Provider warrants the functionality and availability of the Software for the duration of the contractual relationship and shall maintain it in a condition suitable for use in accordance with the contract.

The functional scope of the Software essentially includes the following:

Relationship Management with Influencers and partners
Transfer and retrieval of data from the customer's ERP system

The Provider shall not owe any adaptation to the Customer's individual needs or IT environment, unless the parties have expressly agreed otherwise in writing.

The Provider shall also be obliged to offer training on the use of the Software in a suitable manner and scope.

The Provider shall regularly perform maintenance on the Software and inform the Customer thereof in due time.

The Provider may update and further develop the Software at any time and, in particular, adapt it due to a changed legal situation, technical developments or to improve IT security.

If the Provider has significant new features or upgrades of the Software available, the Provider shall offer them to the Customer, notifying the Customer of the additional costs associated therewith.

Memory space

Within the scope of the use of the Software, the Provider shall provide the Customer with storage space in a product-specific appropriate scope on a data server of the Provider or a third party commissioned by the Provider. The Customer may use this storage space to store, view and process certain data that is necessary for the use of the Software.

The Provider shall only owe the provision of the storage space and the securing of the data transmitted and processed by the Customer.

The customer undertakes not to store any content on the memory space provided whose provision, publication or use violates applicable law, official requirements or the rights of third parties.

The customer is not entitled to make the memory space made available to him available for use by third parties, either for a fee or free of charge.

Scope of use and rights

The Provider is the sole and exclusive owner of all rights to the Software provided.

The customer receives simple, i.e. non-sublicensable, non-exclusive, non-transferable rights to the most current version of the Software, limited in time to the duration of the contract and the agreed territory, to use the Software in accordance with the contractual provisions.

The Software is not physically transferred to the customer; the Software remains on the Provider's systems.

The customer may only use the Software as intended and within the scope of its own business activities by its own personnel. The customer is not permitted to use the Software for any other purpose.

The source code of the Software shall not be made available to Customer and Customer agrees not to reverse engineer, disassemble, decompile, translate or make any unauthorized disclosures itself, or cause or permit any such reverse engineering, disassembly, decompilation, translation or unauthorized disclosures to be made, except to the extent permitted by applicable mandatory law.

The Customer may not duplicate the Software

The customer is not authorized to grant rights of use to the Software, the documentation and other accompanying materials supplied to third parties. Excepted from this is the transfer of the use of the Software to such third parties to whom no independent right of use is granted and who are subject to the instructions of the customer with regard to the use of the Software.

To the extent necessary for use in accordance with the contract, the Customer grants the Provider the right to duplicate the data stored by the Provider for the Customer and to store this data in a failover data center.

Troubleshooting

The Customer shall immediately report any malfunctions to the contact details provided on the Provider's website. Fault reporting and correction is guaranteed within business hours.

The Provider shall remedy serious malfunctions (the use of the Software as a whole or a main function of the Software is not possible) even outside business hours at the latest within 2 days of receipt of the report of the malfunction - provided that the report is made within Business Hours. If it is foreseeable that the malfunction cannot be remedied within this period of time, the Provider shall inform the Customer thereof without undue delay and shall notify the Customer of the expected exceeding of the period of time.

Obligations of the Customer

The Customer undertakes to establish and maintain the necessary remote data connection between the Delivery Point defined in this Agreement and the Customer's IT system in order to use the Software and the associated service offerings.

The contractual use of the Software requires that the hardware and software used by the Customer, including workstations, routers, data communication equipment, etc., meet the minimum technical requirements for the use of the Software (the "Minimum Requirements"). The Minimum Requirements have been communicated to the Customer by the Provider. The configuration of the Customer's IT system required for the use of the Software shall be the Customer's responsibility; however, the Provider offers to support the Customer in this respect against payment on the basis of a separate agreement.

The Customer shall protect the access data transmitted to it against access by third parties and keep it safe in accordance with the state of the art. The Customer shall ensure that it is only used to the contractually agreed extent. The Provider shall be notified immediately of any unauthorized access.

The Customer shall check the data for viruses or other harmful components before storing them or using them in the Software and shall use state of the art measures (e.g. virus protection programs) for this purpose.

The Customer is responsible for regularly making appropriate data backups.

The Customer warrants that the content and data stored on the Provider's servers, as well as its use and provision by the Provider, do not violate applicable law, official orders, third-party rights or agreements with third parties. The Customer shall indemnify the Provider against claims asserted by third parties on the basis of a violation of this clause upon first request.

Defects of title; indemnification

The Provider warrants that the Software does not infringe any third-party rights. The Provider shall indemnify the Customer against all claims of third parties due to infringements of property rights for which the Provider is responsible in connection with the contractual use of the Software upon first request and shall reimburse the Customer for the costs of reasonable legal action. The Customer shall inform the Provider without undue delay of any claims asserted against it by third parties on the basis of the contractual use of the Software and shall grant the Provider all necessary powers of attorney and authority to defend the claims.

The claim for exemption according to paragraph (1) expires if the Customer does not inform the Provider immediately about the assertion of claims by third parties.

Terms of remuneration and payment

In return for the services of the Provider, the Customer shall pay to the Provider the agreed fees plus the applicable value added tax (the "Fee"). The Fee is dependent on the actual use of the Services.

The Fee shall be adjusted in accordance with the agreed conditions in the event of changes to the scope of functions in accordance with the agreed conditions. In this case, the fee increase applies from the time the same will be informed

The invoice is issued on a monthly basis. The invoice is due for payment within 14 working days

In the event of additional costs, the Provider shall be entitled to increase the Fee to be paid accordingly at its reasonable discretion.

The Provider shall inform the Customer in text form of any changes to the Fee six weeks before the change takes effect.

The latest platform fees can be seen here:

Platform Fees

Data protection; secrecy

The parties shall comply with the applicable data protection provisions applicable to them in each case.

If and to the extent that the Provider has access to personal data of the Customer within the scope of the provision of services, the Parties shall conclude a corresponding order processing agreement prior to the start of the processing and attach it to this Agreement as an annex. In this case, the Provider shall process the relevant personal data solely in accordance with the provisions set forth therein and in accordance with the Customer's instructions.

The Provider undertakes to maintain secrecy about all confidential information (including business secrets) which it learns in connection with this Agreement and its performance and not to disclose, pass on or otherwise use such information to third parties. Confidential information is information which is marked as confidential or the confidentiality of which has been communicated in written or electronic form. The obligation to maintain confidentiality shall not apply if the Provider is obliged to disclose the confidential information by law or on the basis of a final or legally binding decision by an authority or court.

Legal Jurisdiction

Any dispute or conflicts will be resolved via Arbitration. In the event arbitration fails & either party decides on pursuing legal means then the same will be resolved within the jurisdiction of the courts of New Delhi, India.

Refund Policy

Refund Policy: Last Updated - 1st November 2023

Introduction

By using the Site, you agree to the collection and use of information in accordance with this policy.

Refund Policy

In the event of Annual payment plans, Refund will be on pro-rata basis, only for the remaining whole months pending, from date of discontinuation of services.

The pro-rata refund will not be calculated for any remaining days of the ongoing month. The refund amount will be calculated post deducting all amounts due till date of cancellation of services.

In the event of monthly payment plans, the refund will not be on pro-rata of days hence no refund will be due.

Refunds will be deposited within a period of 45 days post cancellation of services and mutual agreement on all remaining dues that will be deducted.

Disputes, Remedies & Jurisdiction

In the event of any disputes the remedies, arbitration & jurisdiction described under terms will be applicable.

Forced to use CRMs, LMS or Loyalty solutions for influencer relationships ?

DTxIRM: Online Platform & Influencer App

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DTxIRM: Influencer Relationship & Loyalty Management

End-To-End Relationship

Not Just Loyalty

Relation Manage All Influencer Categories From One Platform

Which Industries Require DTxIRM

3R Program

Best-In-Class Loyalty Platform Included

Gamified Training Platform (DTxGTP) Included

Enterprise Logins

BDO Experience Kits

Fully Customisable & Integratable Flows

Track & Trace

Interested ? Contact us...

Digital Tranzform Private Limited

Referral & Reseller Program

Referral Program

Referral Program

Referral Program

Partner Program

Referral Program

Referral Program

Privacy Policy

Privacy Policy: Last Updated - 1st November 2023

Introduction

Information Collection and Use

Log Data

Deletion of Records

Communications

Cookies

Security

Changes to This Privacy Policy

Contact Us

Terms And Conditions

Terms & Conditions: Last Updated - 1st January 2025

Introduction

Services of the Provider

Memory space

Scope of use and rights

Troubleshooting

Obligations of the Customer

Defects of title; indemnification

Terms of remuneration and payment

Data protection; secrecy

Legal Jurisdiction

Refund Policy

Refund Policy: Last Updated - 1st November 2023

Introduction

Refund Policy

Disputes, Remedies & Jurisdiction

Connect With Us

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